It is refreshing to experience meaningful service and be able to trust as a client that you will be taken care of in every situation. This is Document Solutions’ secret to success – and we’re celebrating 20 years of it!

 

We have experienced much change over the years on the Gold Coast and we have certainly evolved with the times. Since our beginnings, integrity has remained at our core. Immaculate service and honesty always have provided us with loyal clients we have developed fantastic relationships with over our 20 years. Our attention to detail, focus on service delivery, and our desire to be well regarded across the Gold Coast local business landscape has driven our company from a photocopier dealer to a full-service business solution and technology provider.

 

DocSol has the process of managed print services down to an art. We are the Konica Minolta Gold Coast Dealer and Platinum Partner providing an extensive range from A4 printers to A3 multifunction to Production Press. We are proud to partner with the elite brand in the business and 2021 winner of the Keypoint Intelligence BLI Award for A3 Line of the Year!

 

As we grew over the years, we expanded our offerings becoming an Epson Premium Partner – Gold, adding a range of wide-format printers to our collection, and, most recently, a Brother dealer broadening our selection of A4 office devices.

 

As time progressed so did our technology. When DocSol was founded in 2001, we opened our doors to a world with no smart phones, no Facebook, dial-up internet, and a time when kids still knew what a fax was.

 

Fast-forward 15 years, we launched our own IT division: All Covered IT to provide Gold Coast businesses with reliable IT managed services and premium technology. Today, our All Covered team upholds the same bullet-proof service reputation of Document Solutions.

 

Staying true to our simple solution ‘one-stop shop’ philosophy, our IT Team does it all, allowing businesses to have their print and IT taken care of by one reliable team. Partnering with premium brands including Microsoft and SOPHOS, All Covered IT offers software, hardware, cybersecurity, managed services, and more to keep your operations running smoothly.

 

We are proud to be standing stronger than ever in our 20th year of business as we celebrate our dedication to service excellence on the Gold Coast. It is humbling to have the highest level of customer satisfaction in the business on the Gold Coast, evidenced by our untarnished 5-star Google Rating, fantastic testimonials, and unrivalled customer retention.

 

“It is not often in life you have ONLY POSITIVE comments to make in regard to a company. Document Solutions has been exemplary in their service with their technicians, their office staff, and in serving us as their customer with prompt, efficient, and professional care. Our relationship with Document Solutions spans approximately 12 years – that’s 12 years of complete satisfaction!” – Compassion Services Psychology Group

 

Thank you, Gold Coast, for letting us do what we do best and provide you with only the highest level of service over the last 20 years – here is to 20 more!

 

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ETC (Enterprise & Training Company Limited) Menzies Advisory Buchan Group Sewroo Document Solutions Australia Expo Event Services Gold Coast Spine Australia Fair & Australia Fair Metro St Hilda's School Walsh Accountants Ballantyne Law Group Clark Property Partners Dean and Cooper